24 Hour Sales Support Via EmailEmail us at firstname.lastname@example.org to contact a salesperson. This is useful if you need help comparing services, e.g. an NVIDIA Tesla V100 vs an NVIDIA A100. A salesperson will respond within 24 hours.
48 Hour Standard Support Via EmailEmail us at email@example.com, and our experienced staff will resolve your issue or question within 48 hours for services that have already been provisioned. This is on a best-effort basis, and response times can vary over weekends and holidays.
Video Call With A RepresentativeSchedule a 15 minute video chat. Fill in the details and we'll automatically assign an appropriate company representative. Ask us sales questions, follow up with a previously submitted support request, or just hang out and chat about GPUs :)
Live Support via SlackEmail us at firstname.lastname@example.org to request a shared Slack channel for live synchronous communication. You must have, or are expecting to scale to, a $1,000/month spending minimum.